Cinema & Theatre
You're no longer required to show a COVID pass to enter.
If you’re coming to watch a film or see a performance, please book online in advance.
When you book, you'll be sent an e-ticket with a QR code. Bring this with you on your phone or print the ticket at home ahead of your visit.
If you're unable to book online, a member of our team can help you at our Information Desk. Please note that contactless payment is encouraged.
We have self-scanning ticket machines at the entrance to both cinemas and Seligman Theatre. You must scan your ticket at the door.
Make your way into the space and find an available seat.
You can download our cinema seating plans ahead of your visit (see below).
You’re no longer be required by law to wear a mask. However, we advise you continue to do so to keep everybody safe.
Frequently Asked Questions: Cinema
If you have a question that isn't answered here, or isn't in our Welcome back, Food & Drink, Gallery, Ticket Information or Access pages, please email enquiry@chapter.org and we'll get back to you as soon as we can.
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Will cinema seats be allocated when booking?
No, seating is unallocated. For your comfort and safety, where possible, we’ve taken out seats to create more access aisles and we're selling at a reduced capacity.
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What is the ventilation in the cinema like?
Both of our cinemas bring in fresh air from the outside and extract air from the auditorium to the outside – no air is recirculated.
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Can you book for groups in the cinema?
Yes. You can book as an individual or in groups of up to 10 people online.
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Will there be socially distanced seating in the cinemas?
We’re no longer selling at a reduced capacity.
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Can I take food or drink into the cinema?
No food or drink is allowed in the cinema, except for bottled water.
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Are you offering virtual film screenings?
Yes. We understand some of you may not feel comfortable returning to the venue yet so we’ll be continuing with our virtual films and events. Head to the Chapter Player where you can rent films and experience a variety of digital content from home. All virtual screenings and events will be displayed alongside our venue programme under the What’s On section of our website.
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Will Chapter’s printed monthly brochure and programme notes be available?
No. In the interests of Health and Safety, we will not be printing listings material or programme notes. All films and events will be displayed on our website under What’s On. You can sign up to our mailing list for programme information straight to your inbox.
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I need to book a Wheelchair space in the cinema
You can book a wheelchair space and companion seat in the cinema online or via our Box Office. If you experience trouble booking online, please call 029 2031 1050 (please leave a voicemail if you have trouble getting through, and someone will get back to you as soon as possible). Alternatively, you can book in the venue at our Information Desk (to the left of the main entrance).
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When are tickets taken off sale?
Tickets for film screenings are available to purchase online up to 15 minutes before the advertised start time, subject to availability. Tickets for virtual events are available to purchase online up to one hour before the advertised start time, unless stated otherwise, and subject to availability.
