Careers & Opportunities

We safeguard a workplace free from all forms of discrimination and promote equity across our organisation. We're built from the valuable contributions, knowledge, and experience of all staff, volunteers, and trustees, and encourage everyone interested in a career or creative opportunity to follow our Code of Conduct.

Our venue is for everyone, and we welcome applications from everyone. Our application procedure is anonymised.

We’re a supportive and friendly employer, offering hybrid working and flexible hours where possible. We are a living wage employer and our staff benefits include:

• 5.6 weeks of holiday per annum, including bank holidays, pro rata for part-time positions
• Two free cinema tickets a month
• Discount on cinema and theatre tickets
• Free lunch when working in the building
• 20% off food and drink in the Caffi Bar
• Welsh at Work scheme
• Contributory pension scheme to which you will be auto-enrolled (subject to the conditions of the scheme). The scheme enables you to save for your retirement using your own money, together with tax relief and contributions from Chapter
• Enhanced maternity and adoption pay, after a year’s service
• Access to an Employee Assist Programme
• Complimentary tea/coffee from the Caffi Bar
• Support for continuous development
• Eye Care for Display Screen Equipment Work
• Secure bike racks
• Staff parking

Any questions about any jobs and opportunities are warmly welcomed and can be directed to apply@chapter.org.

Head of IT

To apply for all of our jobs please fill in the application form, which can be downloaded below, and return to apply@chapter.org. Please also fill in an Equal Opportunities form and submit before the deadline.

Department: Finance & Resources
Deadline: 9am, Thursday 16 January
Interviews: Wednesday 22 January
Salary: £34,000 per annum
Contract: Permanent
Hours: 40 hours per week, additional hours to be taken as TOIL. Some weekend and evening work is necessary.
Location: Candidates will be based in the office at Chapter in Cardiff. We offer a hybrid model which means that, when possible, you can also work from home.

Purpose of role

The post-holder is responsible for the strategic planning, day to day operations, delivery of new and existing services and capacity planning to ensure our IT infrastructure meets the current and future needs of the organisation

They must ensure that IT systems and infrastructure meet operational requirements and enhance audience engagement, accessibility and inclusivity for all users, including those with limited digital confidence. This includes internet, telecommunications, tills, intranet, digital display, IT infrastructure and all information and computer networks.

Ideal candidate

You'll be organised, ambitious and solution-focused with demonstrable experience of working in a similar role. Adaptable and able to work to short deadlines within a tight budget, you’ll be focussed and patient and able to support the varying needs and IT competencies of everyone within the organisation. You’ll also be skilled at making support and training engaging and understandable for everyone.

You’ll be detail-focused and, as part of the Senior Management Team, you’ll also actively contribute to the organisation’s long-term, strategic vision and planning.

You must be committed to ensuring that our IT interface is user-friendly, and champions best practice regarding access inclusion and equity.

Caffi Bar Assistant

To apply, email your CV to apply@chapter.org. Please also fill in an Equal Opportunities form and submit before the deadline.

Reporting to: Supervisors and Caffi Bar Manager
Hours: Flexible, no split shifts, including weekends and bank holidays.
Rate of pay: £12 per hour

Purpose of role

This post works with a team of Caffi Bar Assistants, Supervisors and the Caffi Bar manager to maintain a high standard of service to users of the caffi bar. There are a mix of responsibilities including making coffee, pouring drinks, running food orders, clearing spaces and talking to customers.

Our venue is for everyone, and we welcome applications from everyone. We particularly encourage people from a Black, Asian and Minority Ethnic background or who are D/deaf or disabled as they are currently under-represented in our workforce.